Very disappointed! Many lessons were canceled in o...

Very disappointed! Many lessons were canceled in one year. Lost lessons are only made up occasionally. First complaint sent around November. No reaction. After a new absence period was sent back in March. Only had a reaction after pressing twice for an answer. Lecturer is probably absent until the end of the year. No news or lost lessons are yet to be caught up or not. No compensation will be given for the registration fee that was paid. In short, a lost year in my opinion.
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A little adjustment about the reaction below. Now, four weeks later, no (yet promised) response has been received. So I no longer have any illusions and look for other possibilities
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Despite the response from CVO below where it is promised to let us know, it is now August 2 and we still have no response. Too bad CVO, that you people try to fool you.