Revised My Review. I've been an on&off customer s...

Revised My Review. I've been an on&off customer since the mid 1980's when this place was nothing but a pole barn and a mud parking lot. I recently walked up to the box office and bought full price tickets for a concert featuring RATT and special guest Night Ranger.
RATT was unable to play that night due to a legal dispute between members and the casino claims to have received a cease & desist letter from an attorney (not a judge) that had the Eagle decide it was better to not reschedule the show but let Night Ranger foot the whole show. Customers that night were given some form that stated they would honor the tickets the next time RATT was booked. Knowing this could be a while...in the coat pocket it went.
Checking the website today (6/2/17) the Eagle has a big old RATT picture with the statement: "Did you purchase a ticket for our RATT performance back in December? If so, you are entitled to a ticket redemption period for a ticket to another show." Only problem is...it also states "Offer must be redeemed before 10:30PM on May 31 at the Soaring...."
I called the Box office today to inquire. "Sorry but the great god in the sky who printed those vouchers also put on the restrictions". Are you kidding me?? I paid full price...she says that I should be grateful that I got to see Night Ranger. I asked...and she said that NR did not get paid RATTS money. So I ask...who pocketed the money portion of all those tickets that was intended to go to RATT and didnt get redeemed by their arbitrary May 31st date? Crickets.
It is one thing to usually lose feeding their games...or to drop $200 while waiting for 1 act out of a 2 act show to perform....but to be inflexible like this show the monopolized greed is based on a formula and nothing to do with those who venture onto their lands.