Lou meyers

Review of ServiceOne

We love Service One!!! When I initially signed up ...

We love Service One!!! When I initially signed up several years ago I thought it would either be a waste of money or another insurance-type claim hassle every time I used it. It is neither.

I feel that my money is very well spent as the service is fast, on time, the repairs *work*, the staff are honest and efficient and extremely knowledgeable (unlike a lot of other places where it is just painful to have them in the house and they bring a lot of B.S. with them), the service call is a flat $25 - not matter how badly I've broken something, and the repair specialists are so courteous and really, really nice!

A special shout out to Tyrell D. who came yesterday. He came days before my scheduled appointment which I can't tell you how much I appreciate. I have a cat, five dogs (I foster and train) and an incontinent foster puppy, plus the family laundry. Being without a dryer over a very muddy - then snowy- weekend... it was ugly here.

Tyrell D fixed my dryer in about half an hour. He's been here before to work on my appliances and we love him! He doesn't mind the dogs and they love him. My laundry room is a tight fit but he just gets on with the job. It takes a lot of dexterity and agility to work in that confined space. He accurately diagnosed the problem in minutes and replaced the necessary parts. (Service One almost always has the needed parts on their truck so there is no need to wait days for them to come back.)

Tyrell D did an exceptional job. He is an exceptional person - kind, considerate, great sense of humour, hard-working, and a pleasure to be around.

As a single woman I feel safe knowing the Service One techs will be respectful and trustworthy, like Tyrell D. That means a lot.