Wouldn't recommend them to anyone. I am a senior ...

Wouldn't recommend them to anyone. I am a senior and went there by myself and unprepared to make a major purchase. They persuaded me to accept a 2011 instead of the 2012 model I wanted claiming they couldn't give me the great deal on it Then they quoted monthly payments on an 84 month loan stating it was a close comparison to the monthly payments I had at the time (but my prior loan was only a 60 month loan). Many hours later in the finance office I was surprised to find out that they were only going to pay off a portion of the loan on the trade-in when they had told me the loan would be paid off. I only had the trade-in vehicle which I bought from them 2-1/2 months prior and took a beating to the tune of over $6,000. One more thing. They had my car I used to get there and wouldn't allow me to leave in order to get my own financing and inquire about getting a better trade-in amount elsewhere. Wish I had the wherewithal at the time to call the police - the only way they would have taken me seriously and allow me to leave. There are 20 negative reviews out of 53 on Google reviews and only 6 negative reviews out of about 140 on Nissan's own website. Doesn't look right to me. One honorable thing they did though. After many hours of lies and manipulations and ignoring my pleas to put the sale on hold, I broke down and cried and they let me have the car I chose from the start. Granted, I wasn't prepared make a major purchase that day or very sharp, but they took full advantage of me nevertheless. What makes all this worse is that Capital Nissan claims they did nothing wrong. How will they improve on the way they treat some customers if they feel they are perfect already?