C

Celena Ho

4 years ago

I came in here with my dad on Sunday September 30t...

I came in here with my dad on Sunday September 30th and two of the girls who we had spoken to, helped us were really friendly. The first girl showed me the product available (sold me on a scarf) and the second was kind and helped me check a pair of boots to see if they were made of real leather (for the price, I like to make sure the quality is there).

Fast forward, my dad and I were waiting on the answer to cash out. One guy who was standing there with sarcasm and contempt in his voice said "it smells like leather, it feels like leather, maybe I should taste it to see if it's leather" It was uncalled for and it'll be my first and last purchase here and I will not be recommending this place to my family and friends who visit. The attitude coming from the guy is very off putting as we were ready to cash out - not continuing the shop. In addition to that, the way he acted turned me off from wanting to spend more money, I was willing to purchase this scarf that I was sold on earlier. One would think a store, including the employees would want to ensure customers leave happy and not with backhanded comments.

The boots purchased were the right fit in both size and style, construction and quality.

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