I have had two bad experiences with John Moore. Th...

I have had two bad experiences with John Moore. The first one was when they quoted $1500+ to replace a gas control valve on my furnace. I ended up doing it myself for less than $100.00. The most recent was when they came out to diagnose a problem with my A/C. I was 3 pounds low on freon but the tech could not find the leak despite having a fancy leak detector (convenient since they were the ones who replaced the evaporator coils). I had a second company come out the next day and the tech found the leak within five minutes and did so by sight/touch not a leak detector. The evaporator coil that was installed by John Moore was rubbing with another part of the unit and caused the leak. If it had been installed with a little more care, that would have never happened and the fact that the leak was undetected was likely because the tech saw the issue and knew it was their fault. JUST BE HONEST WITH PEOPLE!!!!