V d Ambrosio

Review of The Ford Store San Leandro Lin...

I get my oil changes and services done here. For ...

I get my oil changes and services done here. For the most part those seem to be relatively straight forward. I was pretty disappointed when it came to actually fixing anything theyre either inexperienced or incompetent. Which doesnt bode well for a Dealership. 1) my AC system went out at 112k miles. My Escape is 5 years old. Brought it back twice and it still doesn't work. 2) My battery died at less than a 100k miles. Opened it up and the cells were bone dry. I was fuming that I had been getting my servicing done there at all the mileage intervals the last one just a month prior to my battery dying. 3)My passengers sideview mirror motor, couldn't be fixed there. They just wanted to replace the entire unit... The Ford Store doesn't have mechsnics... They have parts changers... Bummer