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simon moore

3 years ago

Took out insurance policy then received a letter 4...

Took out insurance policy then received a letter 4 weeks later telling me my premium has been increased by nearly 50% with no explanation. However, this was then followed up within a day with a phone call from yellow jersey explaining the letter had been sent in error. Whilst the error was concerning they get a good review for excellent proactive customer service which is increasingly rare these days!

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