Robbert Raaijmakers

Review of Van Wanrooij keuken, badkamer ...

In itself a good experience where we have chosen b...

In itself a good experience where we have chosen beautiful sanitary ware and a kitchen. 1ster less is that when we got home we saw a different oven on the quotation than what we meant while the sales adviser did indicate the one (3 witnesses) that we meant. You might think this could happen, but the annoying thing is that immediately after 1 e-mail we received a superficial answer that we can only change this after a new appointment. It was also true that we were put under a lot of pressure to decide instead of just thinking for 1 week. For us it is already very far away driving. But we hope that it will be handled properly, but we got a nasty aftertaste from the above.

1 extra star given because everything has been corrected after wish. Of course it remains a shame that an appointment has to be made for these kinds of problems. We had to arrange an appointment ourselves. Now wait and see if the kitchen is installed properly. If it is neat, there could just be an extra star.

The kitchen is neatly installed, the fitter was very skilled but there are still 2 points that are not yet good. Did a service notification but seems to take a very long time for a response. Hope this will be solved neatly and neatly. Update .. Too bad there is no response to our service requests. Certainly just after the installation.

N.a.l. of dissolving ultimately 4 stars. It is that everything around resolving complaints takes too long otherwise it would be 5 stars.