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Valerie

3 years ago

This is the absolute WORST hospital I have EVER be...

This is the absolute WORST hospital I have EVER been to. The receptionist, Laura, on the main line refused to let me speak to a supervisor. They are incompetent, rude and insulting. I have never dealt with such poor professionalism in my ENTIRE life. I recently had an amputation and trying to find out where to go or who to talk to from the FRONT DESK WAS IMPOSSIBLE. She transferred me and my husband to El Paso 3 different times. When I asked to speak to Laura s supervisors she transferred me to SECURITY and said I was making a threat. Then I asked security to transfer me to a supervisor and they HUNG UP ON ME! I plan on reporting all events to the medical board.

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