My mom enrolled with this plan a while back. Every...

My mom enrolled with this plan a while back. Everything went very smoothly, enrollment and case management were very sweet and responsive. After few months, we noticed none of her claims were getting paid and her primary doctor contacted us few times. We tried to call the claim department few times and it was unsuccessful. So we decided to complain to the legal/ compliance team. I spoke to to a lady in compliance and explained everything to her and she promise to call me back. Well, again no response. After a year we finally disenrolled mom from this plan. Later, we found out that even Centers for Medicare give them a TERRIBLE rating.