Andrew Weiss

Review of Shipstation

This company uses the worst customer support. They...

This company uses the worst customer support. They don't track past issues so if you spend an hour trying to fix something and it doesn't end up working you have to start all over again with the next chat agent. Having inventory tracking problems for weeks can be catastrophic when sending hundreds of product per month. My advice, steer clear for a while until this company make an effort fix their own software. When it works it's great, when it doesn't don't expect any useful help.