Terrible agency, and not only because of debt coll...

Terrible agency, and not only because of debt collection. Employees were very unprofessional and disorganized. Multiple employees contacted me at various times with different information. They also would not provide me with evidence of the case. Once payment was sent, they contacted me 3 more times stating the payment was not received, even after I sent a proof of transaction to their email. They had some how misplaced the payment and the proof of payment sent to their email.