UPDATE: It has been 24 hours since I have voiced m...

UPDATE: It has been 24 hours since I have voiced my concerns and I have still not recieved a call back from A #1 Air.

When we first called A#1 Air we had asked them to come after 7pm due to our work schedule. We recieved several calls confirm that they were still coming but never showed. At 12:30Am we recieved a call saying a tech came by and no one answer. We decided we would reschedule. We had A#1 Air come look at our AC 2 days later and was told everything needed to be replaced and would cost us around 10K. That being said, we got an second opinion and they said only a few things needed to be updated. Since we have warrently for our upstairs, we asked them to please come do our parts warrently. The same guy, David came out and told us again that everything needed to be replaced and could only do the coil. He also mention that our upstairs unit was set up wrong and our outside equipment and attic set up do not go together. We told him Air 1 did all of our install and he quickly denied it. After he left my husband and I went up into the attic to find it a complete mess. Our gas vent was in pieces, our evap coil was barely in, the paneling for the coil was on the floor and screws and bolts were all over the place. Seeing this, I took pictures of our mess. We had our second opinion come back out to fix our AC and confirmed that parts that were not broken before are now broken and additional work is going to be needed to fix this. We are extremely disappointed in our experience with A#1 Air. I have also called their customer service line and have not recieved a call back. We have spent a lot of money for A #1 Air to come to our house, care more about making a sale, make damages to our home, then charge us for it.