valentin belin

Review of Groupe Caisse d'Epargne

Run away! This establishment is a disgrace!

Run away! This establishment is a disgrace!
You should be able to put 0 stars to this agency.
It has now been over a year since I sent my advisor (who has already changed several times in the meantime), the agency and even customer service, concerning major management errors (which generated costs that I would not have never had to pay!), and everything went unanswered! Dozens of emails, registered letters with acknowledgments of receipt received (as well as confirmation of receipt emails that were sent to me), telephone conversations with advisers and even the agency manager turned out to be unsuccessful.
Only result for the moment, hours of waiting on the phone, sighs and even sometimes conversations that turn to disrespect, emails without replies after months ...
This agency is the only one where my advisers do not connect to the telephone appointment fixed and confirmed beforehand.
SHORT A SHAME!