B

Brandon Kraemer

4 years ago

A good hotel, however.... the WiFi was very unreli...

A good hotel, however.... the WiFi was very unreliable while we were there and that s a key feature for foreign travelers that depend on data.

Breakfast was also a significant issue. While most of the staff was lovely and accommodating, there was one significant exception to this and the experience we received from this one staff member was consistently and incredibly rude.

Rather than politely ask us not to sit in certain areas she would lecture us and criticize us for not knowing that the area of the restaurant was being prepared for lunch, lecturing us about what color napkin meant what and impolitely demanding that we move or even went so far as to physically move our things without communicating what she was doing or why.

On another morning we were lectured for being in the breakfast room past 10 am, while she pointed at our watches rudely.

If there was an issue with either of these thing, the people greeting us at the door and checking our names off as guests who's breakfast was included we re certainly not communicating anything to us, the guests, of what we should or should not be doing.

Frankly, it's an awful way to being your day and having a positive experience in a hotel, especially in the morning is a hallmark of a quality hotel.

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