Wanted to give feedback from a long time post our ...

Wanted to give feedback from a long time post our visit at October 2020.

We had a thing about Estrela Do Mar from our last visit on August 2015, when we really liked the place.

We were very disappointed. The place was no longer as per our expectation.
Find below the reasons for our dislike.
1) We had booked for two cottages at least 1 month in advance. When we reached they said cottages are not available as they were under maintenance. My question was why they allowed us to book on the first place or why we didn t receive any call from them and received a prior notification on same.
2) We checked in and found the rooms started stinking the moment we switched on AC and the bathroom had pan/ gutkha spit marks (check the pics posted).
3) We complained and were allotted new rooms next day which was on the first floor with railings without any protection. We had our son along and it was really unsafe but it seems there were none other alternatives.
4) At night all of a sudden one room was flooded with hot water as it seems the hot water pipe in the next room was broken and once someone opened the hot water tap water started leaking and entered our room bypassing the common wall between the two rooms.
5) The tables were dirty in the corridors near our rooms and most of the dustbins outside were never cleaned (check the pics). Very unhygienic.
6) After the lockdown we wanted to have a good time and our stay at Estrela Do Mar was a total disaster even after paying at hefty 66000/- approx.