S

DON T TAKE YOUR CAR HERE!!!!! 26 service appointm...

DON T TAKE YOUR CAR HERE!!!!! 26 service appointments and two years of Ralph Schomp BMW not being able to fix my BMW. My check engine light kept coming on, time and time again. BMW service department insisted it was the gas I was putting in. Call after call waiting for days for a returned call to figure out what was going on with my car, I would get insulted many times by Steven Constable. (service director), Rich Basita, David James, Matt Mueller, and many other service coordinators by supposedly not knowing the difference from 85 to 91 octane. BMW had a BMW genius come out from New Jersey and attempt to diagnosis the car. Again, he pointed the finger at where I was filling up with gas. Needless to say after thousands and thousands of dollars put into my car by replacing one part to another hoping it would fix the problem, it has never been fixed. I WOULD NEVER RECOMMEND RALPH SCOMP BMW TO ANYONE!!!! Their team is more worried about quantity versus the QUAILTY of customer service they provide.

Comments:

No comments