Omar Jamal

Review of Audi Plano

Great sales department and Terrible service. I ha...

Great sales department and Terrible service. I have a busy schedule so the only way to get answers about service for my car is through phone. I have called over 10 times in the last week and i get transferred to one of their advisors every time but no one ever answers. I spent about 20 minutes each time on hold and at the end i go to a voicemail, i left a message but got no response. Even after i called and told them that the advisors they transfer me to are not picking up they continued to do the same thing like incoherent robots. Not pleased at all with their service department.