Had my power disconnected, my fault, but they didn...

Had my power disconnected, my fault, but they didn't knock or ring my doorbell. And I didn't know my power was off until it was too late. Called and paid the bill and was told it could be 8+ hours until it's turned on. So they punish me by turning off my power, charging me disconnect and reconnect fees and now all of the stuff in my refrierator and freezer is ruined too. So now I'm even more in debt. Had they just rang the doorbell I could of paid it on a card, but I was told that they don't ring the doorbells prior to disconnect so they can collect the fees.