L

Lisana Cabrera

3 years ago

It's very sad how I seen this place treat us like ...

It's very sad how I seen this place treat us like it's all about business/insurance money and nothing else, I have been in and out of here with my 80 year old dad for a few months and this last time my dad was here for 3 weeks and 1 day, between those 3 weeks I also delivered a baby in the same hospital for which I was hospitalized for 4 days! I'm sure in those 3 weeks between my dad and I they got over 200k out of our insurance. My dad only speaks Spanish and is a very educated and kind individual, to whom the service was awful, all they did for the first 2 weeks was drug him up with pain killers, the staff didn't have recorded on file many things, like when was his last super catheter replaced, he didn't get showered by anyone on the 1st week, his room was very dirty when I would visit, his urine bag wouldn't get drained or cleaned from blood clots which would make his UTI worst. I had to start speaking to the nurse manager on the 5th FL and tell them how serious I was about my dad's health in order for them to start actually doing studies to try to help my dad and not just keep him there on pain medication, also after a week of been there, staff would call me to ask me why was my dad admitted to the hospital? , really? You are the doctors and medical professionals why are you asking me this after a week of him being there?, it's ridiculous how many patients each nurse and doctor has, how could they possibly really focus on my dad, doctors would walk in and not know anything about my dad, doctors wouldn't know when we're the MRIS happening, yet they would postpone my dad everytime, they also didn't know many other things, so sad what the abuse, what a guinea pig my father was to this place, I have some pictures of the way the room looked, wish I can make this go viral, in my 30 years of life I have never signed on to a website to give complains, but this is a must..... it's someone's life not merchandise from a retail store like we got treated, as far as my delivery, the staff in the nursery were very unfriendly not a smile, the PCA would walk in the room sign her hourly signature sheet and not ask if I needed anything, however the other PCA was great, she helped me shower after my c section and more, God bless her and one of the nurses too.

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