CWIZ US

Review of Martin Main Line Honda

I am really unhappy and disappointed that after sp...

I am really unhappy and disappointed that after spending days and hours looking for a car, I finally found the one I want and despite reading some of the unhappy reviews I said I could be just some bad lack with those customers. So, I wanted to make sure that the car I want is available and I called multiple times the dealer to confirm availability, I talk to at least three sales people over the phone and one of them told me to make sure to fill up a financing application and I did, then I confirmed again before I had out to the dealership to make sure that the car is still available. The customer service in the sales department even gave me the name of the sales person that I will meet with and indeed he sent me a message with the appointment time. I would just mention that despite having a medical condition that makes me more cautious of COVID-19 and stay away from crowded area, I decided to take a chance and travel miles to the dealership to buy the car that my family and my kids loved and all of us stated dreaming about trips that will be making with it, only to be greeted by the designated sales person and be told to wait because he was helping another client. I didn t really mind waiting , but to my disappointment, after waiting and waiting he came out to tell me sorry the car was just sold an hour before I got there, the he said it was sold in the afternoon, and when I got upset he tried to tell me that there are other good deals they have that I should look into them. When I told him that I was specifically interested only about that car and asked why he made me come all the way and wait if the car was already sold then he apologized again and despite that he may seemed genuine, I felt like they just take my information, made me apply for financing, and drive all the way there to try to lure me into buying another piece of their inventory without respect for my time or choice.