Ken Lewis

Review of Fly Technology and Ranchmart.c...

In general, they are pretty good. However, last t...

In general, they are pretty good. However, last time, I was read the right act over returning a defective light bulb. It was a specialty bulb at $10 each. I was told I should go to the manufacturer with defects. I don't think this is typical of other stores. If it doesn't work out of the box, they will take it back. Ultimately, they did, but as I said, I was read the right act about it. I did not appreciate it and will not go back.

The manager lady lectured me about how to carefully open the package as not to tear it up. Well, I noticed that it had been opened already when I got it home. That tells me, they want to put it back on the shelf regardless of its condition.

They did not have any more of those particular bulbs. So, I went right on down 95th Street to the new Lowes where I found it for 1/2 the cost. And it worked out of the box.

Also, if you have expired Ace rewards cards, Ranchmart will not take them, but Westlake Ace will. Truth hurts.

I have been treated rudely there in the past as well. Several times, I have walked out because of it. Another time, I was waiting for the shop to repair something. One of the staff said "Do you have any business in here or are you just wandering around aimlessly?" This last visit was it for me. I am all for supporting local stores, but not to the extent of being treated like this.