In the Movie "Philadelphia", the actor Denzel Wash...

In the Movie "Philadelphia", the actor Denzel Washington had a line that breaks down the simple concept of a firm grasp on the obvious..."someone please explain this to me like I am a five year old?"

I just want to know why, at the onset of the Delta Variant, 360 blue properties refused to permit me to reschedule my reservation, to a later, and much more safe date, on the calendar?

Again, we are not asking for a refund. We are requesting a schedule change, via one of the most deadly viruses in human history. 360 Properties, please respond in kind. You have denied a reschedule, without any concept of proper customer relations logic.

Best business practices would have one wondering why I am even at the point of typing this review out. How did it get to this point? You KEEP YOUR MONEY, and we just get to enjoy a resort at a later date?

Please do not venture down any terms of agreement DISCLAIMER that we possibly clicked on. Again, THIS RESERVATION WAS MADE PRE DELTA VARIANT.

To review, 360, there has been no response from your offices, hence this portal of communication. Please respond, in lieu of any future Better Business Association queries.

Again, your follow-up on our rescheduling opportunity is much appreciated. Thank you for your time.