For a 5 star hotel this was pretty abhorrent. The ...

For a 5 star hotel this was pretty abhorrent. The room they initially put us in was overflowing with broken accessories and amenities. Curtain from the bathroom to the bedroom wouldn t work so what s the point of having it to enjoy the strip view from the bath when you can t. The vanity mirror was hanging off the wall and wouldn t stay up so again, useless. The room wasn t properly inspected there was a bottle cap left on the floor in front of the coffee area. Drain in the tub didn t work, only stayed open so couldn t take a nice relaxing bath. Possibly (?) worst of all I had to ask FOUR times to get the coffee that was supposed to be ink core in the room. After the 2nd time I was told coffee would just be sent up in the morning, no time given mind you ....it wasn t. Ever. I called after 1040 am and said politely nothing was ever sent. The manager rushed it but it was too late and the sheer ridiculousness of having to ask 4 ?! Times was just.... well ridiculous. The manager apologized for the room and how poorly it was maintained and moved us for our second night to a nicer suite. The suite was nice but it didn t change our first night being uncomfortable and unpleasant. Also again... the damn coffee!! Still no decaf in the room so this time they did send it in the morning. Without asking for an approved time.... instead with the privacy on in the room, they called and woke us both up at 7:30 in the morning with my coffee. Nice but BAD timing. The suite door lock was also broken!! Safety?? No guess that s not a priority.