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Scott Meshulam

3 years ago

The staff and management of Solstice East did incr...

The staff and management of Solstice East did incredible and permanent damage to my family. At the advice of a well-respected educational consultant and a therapist at a wilderness program, we sent our daughter there in 2018. They offered us a contract for $12,000 per month which included treatment, room and board. We had visited the place once and the very limited staff we met, seemed competent. However, it wasn't until we dropped off our daughter that we were introduced to the "primary therapist" who had been assigned to our family. We had no prior knowledge or information about this person and was provided with no details on their background or experience. Our initial meeting, which lasted all of about 15 minutes, was rushed as we bid an emotional goodbye to our daughter. Nevertheless, in that short time, the therapist took the opportunity to share how incredibly lucky we were to be working with them because our family was one of the most troubling and damaged that they had ever come across. We left, upset and distraught that this person, who barely took the time to learn our names, would be our day to day contact. Things moved quickly from there. Within a month, it became clear that the therapist s treatment protocol was oriented around shaming and humiliating the parents of their patient. Their tactics during sessions were coercive and damaging. At one point they simply hung up the phone. Other times, sessions were simply skipped. Attempts by my partner and I to resolve conflicts with the therapist were met with damaging and harmful accusations of mistrust towards the therapist and negligence towards our daughter. Ultimately, after months of wasted time and money, we appealed to the clinical staff for a change in therapists. By then, almost $60,000 had been spent and significant damage had been done to our family. We offer this review to inform anyone considering sending their child to Solstice East to carefully consider their decision and conduct comprehensive, detailed, unbiased research on the therapist who will be treating your family.

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