S

Sian Reynolds

4 years ago

Would never use again, and would warn others away....

Would never use again, and would warn others away. If you are a tenant they are appalling to deal with I'm sure they earn their landlords some great money.

Never completed repairs as agreed. Didn't complete the outstanding maintenance that was recorded on the pre-inspection. Staff are rude - especially the Director woman. Increased the rent every time they legally could without improving the property. Wouldn't fix the shared drive that is filled with pot holes. Didn't gain prior consent for new tenant viewings (as required by law). Tried to with-hold our bond and rent in advance when we left, but the tribunal process got that back for us. If I could give this review negative stars I would.

Truly the worst renting experience I have ever had - glad to be a home owner to never have to go through this again

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