Madilyn Guith

Review of West End Salon

The facial was terrible. Courtney didn t say a wor...

The facial was terrible. Courtney didn t say a word the entire facial so I had no idea what she was doing or putting on my face. She left me confused and uncomfortable under the steamer for at least 15 minutes, wondering if she was even still in the room. She didn t warn me before starting extractions. She didn t ask about what products I currently use or make any recommendations about what I should be using. She had recently smoked so I smelled cigarettes every time she exhaled. The facial was supposed to be customized, but every mystery product slathered on my face was heavily scented after I had told her I was sensitive to fragrances. Don t waste your money here.