I am again without merchandise because the seller ...

I am again without merchandise because the seller Andreia took the order confirmed to us that it was ok, but simply did not send. Solution given by it: run out of merchandise. The sellers are very bad in general, do not inform if the limit is close to bursting, do not inform if there is any pending billet, do nothing. Just indicate that you will not have merchandise. I think they should start working a little and serve customers with a little more attention. I have no merchandise.