Borrowed a sum of money from Zopa to purchase a ca...

Borrowed a sum of money from Zopa to purchase a car. Unfortunately, a few weeks into ownership the car failed mechanically and I wanted to return it, however, the dealership were being difficult.

I was dealing with Emily Stanley, the Senior Complaints Officer at Zopa and she was extremely professional and helpful throughout the whole process, she managed to help me successfully return the car back to the dealership. Emily is a real credit to Zopa.