Dino Ramusovic

Review of ACV

WOW! This place is a game changer! Should I contin...

WOW! This place is a game changer! Should I continue?

Someone onced mentioned ACV during a conversation and I thought, hmm sounds like a great app why don't I look in to this? At first I was sort of skeptical... no one looks over cars like I do, can I really trust someone to look a car over the way I look a car over. I've sourced cars from all different auctions, purchased cars from $500 all the way up to past $100k and I must say, ACV provides an experience like no other.

From ease of use, convenience, selection they do it all. Best part is, they are a young organization and are willing to listen to you as the consumer for input. Change is something our industry sees a lot of and I'm always happy to work with an organization who is willing to adapt and provide necessary changes to make the overall experience enjoyable, easy to use and might I mention FUN? There's nothing like bidding on a screen from your home office, while away on vacation, when on the road, when bored late night and you can't sleep... you get the jist.

As far as the actual people that work there, ASTOUNDING.

From the title department to arbitration to your own Rep, there is no better way to describe them. We all understand this world isn't perfect but this crew of people really make you feel like they are here to serve you. They make your problem their problem. I was reading other reviews and I saw people mentioning that the arbitration isn't fair or what not. Honestly I've purchased many cars and all the ones with arbitration claims have been handled quickly and fairly. They make it easy to work with them from the time spent researching the car to the buying process to transportation and afterwards, they are here to help you.

My favorite part of my daily routine with ACV is being able to reach my rep (Stephanie S) and having her help me locate the deals I'm looking for. Whether its working with her to help me make a deal or her checking in on my latest trends or telling me about a new product in the general car business, she is like having a back office that's not on your payroll. Cant complain about that.

I don't want to continue since this review is probably much longer than its supposed to be but I truly do believe in ACV as an organization and look forward to our long term partnership.

Thanks for all that you do!