Lucky Abamwa

Review of Sovereign Bank (Texas)

Santander Consumer USA customer Rep, Romaini Silvi...

Santander Consumer USA customer Rep, Romaini Silvia was very professional assisting me to setup my account and answered all my questions satisfactorily. He expressed empathy and he deescalated my frustration and assured to resolve my concerns. Overall, I am extremely satisfied with the Mr. Silvia customer services.