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Only the start of the holiday and we already know ...

Only the start of the holiday and we already know we will never stay here again. They don't clean the rooms daily even though we asked specifically to clean the room before 1 pm as we have babies and this is when they sleep. They turned up 1:30pm today and we had to tell them to go away because babies were sleeping. Called them at 5pm to see what happened they turned up at 7pm to clean so we said babies have to sleep again just restock our toiletries, and we had to specify that we have paid for 4 people so leave us stuff for people because they have been leaving stuff for 2 - 3 people. They have not once restocked the tea and the coffee in the rooms we have been out for 3 days now. The towel at the pool are stained and smell old and unclean. The food is bellow average and overpriced. The breakfast is horrible with lots of options but nothing good to eat, no sliced cheese at all, and only one type of cold meat enough to feed 1 person, and never once have they put more cold meat once runs out in the last 4 days. It's 8pm now and every night their has been super loud live shows until 10pm, while the kids try to go to sleep. Why advertise the hotel as a family friendly hotel with facilities for kids and not allow the kids to fall asleep at a human hour. Horrible place for kids and families, I will put a video with audio so everyone can hear what it sounds like in room right now. This is not a 5 start resort, at best 3 stars. The photo's are very deceiving, they make it look like their a water park in the resort it's not really just a few slides for the kids, and adults are not allowed to go with kids, thus pretty useless if you have toddler. Some of the stuff have been very nice but that is not enough at this level and price, in particularly for very generous tippers.

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