Made an appointment to address an "Auxiliary Batte...

Made an appointment to address an "Auxiliary Battery Malfunction" message. I arrived at the allotted time and was quickly met with a service adviser who took care of getting my vehicle to an available technician. He led me to a waiting area that was well stocked with complimentary beverages and snacks. He also advised me of an additional area located upstairs which was quieter, and was more appropriate for working on a laptop. I did use the quieter area and found it to be quite nice and quiet, allowing me to work on several business documents while connected to their complimentary wi-fi. I was told by the service advisor that my vehicle would be ready in about an hour and a half, but, to my surprise and delight, he arrived in about 45 minutes to tell me that the work was completed, problem resolved, and it was covered under warranty; no charge. Needless to say, I was delighted. I can confirm that the issue has been fully resolved. I found the experience to be very positive and would not hesitate to bring my car back for service to MB of Bellevue.