They sent a bill of $128 to collections. I had ne...

They sent a bill of $128 to collections. I had never received anything in the mail from them and was never aware of the bill until a collection agency called me. According to the collection agency, they didn't have the right address. So when I call Medstream, they say, it isn't our policy to make phone calls. Unbelievable! With all the money these places make, they can't afford to make one single phone call. I am so angry that company's can't take the time for good customer service!