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Polly Lott

3 years ago

This was my first visit, and I walked past 6 staff...

This was my first visit, and I walked past 6 staff members at various posts. None of them spoke, smiled, or even looked up. I wandered on.
The Carnegie library rooms looked fascinating to me, for the architecture and due to my own experience as a graduate level researcher. What a wonderful place to visit! As I entered the wide door, suddenly I was stopped by a security guard and an employee, who told me kindly but firmly that I was not allowed to enter carrying my shoulder bag, but I could leave it with her or she would escort me for the duration of my visit. I don't leave my laptop in the care of strangers, and the thought of being escorted and watched like a potential thief quickly stole my interest. I willingly agreed to escort myself out.
I stopped by the restrooms on my way out. Trash was lying here and there, and the toilets were dirty.
I am really disappointed by what I expected to be such a great first visit to this library. No desire to return.

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