Tondalaya Hampton Review of Sears Holding Company
I have had my refrigerator for 7 months and it bro...
I have had my refrigerator for 7 months and it broke down, I called to have it repaired, the technician came out said I needed 2 parts and it will take 2 weeks. 2 weeks passed, I contacted them back to see what the status is, they stated someone will reach out in 72 hours. No one called, I gave it more time, crickets.... I called on the 23rd, spoke to 3 different departments no one could help. Called on the 26th, spent 2 hours on the phone still no help. They told me I have to wait until June 1st before I can be considered for a "replacement". Really, I have been waiting for a month already. I put a review on Sears Corporate site and asked for a call or email. Why today I looked and my post is DELETED. I am writing this post and I will also blast on every social media site I know of as well as News Media sites. Why is it acceptable to go 6 weeks without a fridge that cost a lot of money, that is less than a year old and no one can fix or replace.
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