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Pamela Jarman

3 years ago

I am frustrated with the lack of customer service ...

I am frustrated with the lack of customer service I have experienced when trying to schedule diagnostic testing our cardiologist has requested. He is a St. Luke's cardiologist and yet diagnostic departments at the Plaza & East are refusing to schedule the tests because they want him seen in the last 90 days by the cardiologist. When the cardiologist says do the tests & then I will schedule to see you. Who is managing our health anymore???? Insurance ??? hospitals??? Doesn't seem to be the doctors anymore!!!

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