They forgot my sauce packets for 20 piece chicken ...

They forgot my sauce packets for 20 piece chicken nuggets for like the 20th time also they have the entire team working the drive thru and no one in the front counter I stood there waiting to order for 5 minutes they took out 3 drive thru orders while I was waiting to make my order and a front counter order was just sitting there instead of packing it and calling the customer they had plenty of employees to do so this place really needs new management and an entire crew this has been going long enough the reason I still go is cause is convenient for me it's a 10 min walk from my home !!!!