Sheliah McDaniel

Review of Cowles Ford, Inc

I have been a faithful customer of Cowles Parkway ...

I have been a faithful customer of Cowles Parkway Ford since 2011. I have always received exceptional customer service and care at their facility. To me customer service isn't always about never having issues arise. However, more about how those issues are handled by the company. Over the past 5 years, I've only ran into 1 or 2 hiccups with miscommunication, but in each instance I was treated me like a valued customer. I've never experienced the unfortunate "you need us, we don't need you" attitude customer service has evolved to these days. I truly appreciate that!