Ocwen bought my mortgage shortly after obtaining i...

Ocwen bought my mortgage shortly after obtaining in December 2015. Ocwen was super horrible on website, phone calls, etc. Since the new website design and combining with PHH, the service is more horrible. The website doesn't work well, a principal only payment cannot be made via website. Sometimes the monthly payment function works, sometimes not. I've been using the Speedpay option via phone which is long and cumbersome but you can generally make make payments as you wish, until last night. I tell my wife all the time we should refi just to get away from them because service is horrendous. But we are paying extra and have less than 3 years left so refi really does nothing monetarily for me. I guess I have to put up with this for 3 more. Sorry for everyone who will be with them even longer. Minus 10 stars!