C

C Klein

4 years ago

My family stayed at Highland Retreat the week of J...

My family stayed at Highland Retreat the week of July 4th. It comfortably held all of us, as the description of the property would suggest, and there were no surprises with the description versus what we saw upon arrival. The location was good. This was our first Deep Creek trip. We enjoyed the stay, the area, and the house. It was pricey for what it was, and there were several minor maintenance issues that I will describe here so that hopefully they may be addressed for future renters. But we enjoyed the house and made it a good week. Issues included: A leak from the upstairs bathroom (shower) down into the kitchen/dining area; master bedroom door handle detached/broken; main floor sliding screen door handle detached/broken; master bath shower water temp was not hot enough; downstairs/basement pull-out couch broken; downstairs/basement chair broken; upstairs shower sliding door off of track/broken; some of the fire pit outside chairs were broken; outside deck landing at the bottom level of the deck stairs was dangerously slippery, particularly when wet (a few spills, but no serious injuries).

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