Derek Duke

Review of TQEH

Excellent staff, but failing infrastructure. No ca...

Excellent staff, but failing infrastructure. No car park spaces in main lot, 20 minute bay or temporary area; after laps and waiting for a bay that then was poorly signed as COVID parking only, I parked next to cars aligned alongside other parks out of the way; I thought it was a logical, sensible idea. I went in and dropped my wife off for surgery to return 10 minutes later and find a ticket, $50. I don't think this is ok.
Here are some solutions:
> Put a CAR PARK FULL sign up instead of expecting people to enter a car park or pay for a ticket with no car parks.
> An attendant in the lot or better signage for the covid19 spaces.
> Fines given hourly based on car park rates, rather than a blanket approach.
> Reduce your services allocation or hire an engineer or communications consultant to configure site flow; your infrastructure has failed your input.