My grandfather really found A SCREW IN HIS PLATE!!...

My grandfather really found A SCREW IN HIS PLATE!!! The manager s excuse? It had probably fallen from the lamp where the plates are placed to keep them warm as they come out. NO APOLOGY was given because according to him, the screw wasn t made with the food so it was okay. Not even after my moms food order arrived 15 minutes after ours because they forgot to make it . No apology. No discount. Sincerely disappointed.