Austin Tutor

Review of Gage Models & Talent Agency

EDIT: The owner/manager put a completely false res...

EDIT: The owner/manager put a completely false response below based on the lie his employee told him!

I went to this establishment to inquire about their services. It was a day when their management was not in the office, only the receptionist.

The receptionist was extremely rude and condescending. I hope they have cameras with audio recording so management can hear the conversation.

It started with her oddly accusing me of being someone else. "You called in before and I already told you..." she said in her answer to my first question.

I calmly told her that I had never called, entered, or communicated with Gage modeling in any way a single time in my life. She said I was lying.

She then began to berate me telling me that they only work with legitimate companies unlike mine. How insulting. Little did she know my companies are larger than this agency, yet she talked to me like I was a peon.

Regardless, I teach my employees to ALWAYS treat customers with respect, large or small. Even if they aren't legitimate, it is just the human thing to do.

She lied to her boss and said that I was upset because there was no one to talk to me at that moment. And/or that I was upset because of their online application process. I was never bothered by this at all.

I was simply ignorant to their process and was asking questions. All she had to do was NICELY say this, and I was totally OK with it.

My only guess for her deranged behavior was that she was upset with this OTHER person that she kept claiming was me. Thankfully, I was able to hire models elsewhere from a company with better customer service.