Abdulkader Rahmani

Review of ART Rotana Amwaj Islands-Bahra...

Rooms are clean and spacious

Rooms are clean and spacious
But trash wasnt removed from the elevator shaft locations fo 2 daya I stayed.
Facility is wonderfull but no sauna
And safety might need more attention, as my daughter's foot got a cutt from one of lose light bulb inside the family swimming pool, she bled for sometime, and couldnt swim for 3 hours which turned my day into a nightmare, thier response to the accedants was a little bit cold, they did provide aid, and placed few candys in the room, but this falled short of our expectations considering the severity of the incident.
Which is something I didnt expect from a 5 star hotel like this, they should have done more to compensate the child that they ruined her weekend too much not able to swim. I didnt make big thing out of it, because I came here to relax not to make tension to.me.and others but it seems that I should have been more angry, to have a better response from them, which I dont like