Rock Auto not recommended. I paid $35.00 extra for...

Rock Auto not recommended. I paid $35.00 extra for 2 day delivery for 2 packages and The one package didn't show up until the 5th day after I ordered it. The guy on the phone said he would only refund me $10.00. I told him I would never buy from them again and he said not a problem. I should have been refunded all I paid for the delivery.
Poor customer service