Worst. Experience. Ever. Complete waste of time an...

Worst. Experience. Ever. Complete waste of time and Medicare money. A fraud. I was referred to Life. Spring for home health after a debilitating surgery. A well-spoken and seemingly caring nurse came for the intake. I was told I would get services. A super nice full color laminate spiral binder was left promising: There is no extra mile - no above or beyond. It is just what we do. It is simply who we are. It has been one grueling week post-op, and... NOTHING. I call, and get put on hold. Someone calls back and they don t know hat services I m getting what has the other person told you? I was told by one worker she was going to check with the director. I do t hear back. It s now the weekend. She calls me to ask me what I have found out. Side bar, another professional healthcare worker asked me who my home health company was- I told her Life Spring, she said, OH, I worked for them for TWO WEEKS! I ve been going through the book and nothing is filled out. No messages have been left- nothing. It is now mid-week the following week and there is nothing left to do but file complaints against LIFE SPRING with Medicare. Do NOT trust this company. Do not rely on them. You will be left high and dry, frustrated, debilitated, and in pain.. It s just what they do! . . You could have been getting better and helping provide work for a reputable company.