Nothing to complain about the service, until your ...

Nothing to complain about the service, until your package got stolen. UPS would not talk to me about the claim, or even letting me file one, telling me that they would only communicate with the store. I contacted the store and they would not answer my email. A clever way to pass around the buck. Since the store won't do anything, UPS gives itself the liberty to act as if they heard nothing, and there is really not much you can do to force the hand of the store. When you use UPS again, do pray that nothing happens to your package, otherwise they could practically tell you, with this game, that they don't have to do anything about your damages.

That, and the very high likelihood that my stuff was stolen by somebody at the store gives me more than enough reason to avoid this particular store and the whole UPS system for the rest of my life.