Ravi Poovappa

Review of Sears Holding Company

It s too bad customer service and also technicians...

It s too bad customer service and also technicians are trying to pull your money in Different way. I had a bad experience with one of sears technician.. I would like to share with you guys.. I called and Made a appointment for fix my dishwasher ..
Technician came without mask in my house i was trying to understand I kept 6ft distance and I waited him to finish his job. He as no experience he is trying call is friends ask each steps what he is doing I asked everything to him he said okay and dishwasher it s complicated this not good. I told him I have the warranty on it but company requested me to find the technician to fix my dishwasher they will Reverse the Expenses. I trying to contact Sears corporate office no one responding.. and I called customer service requested supervisor they are disconnecting phone they canceled three times my appointments I m still waiting someone to come and fix my dishwasher it s really really complicated